Frequently asked questions?

Discovering the solutions to the inquiries that often come our way, checkout these common queries and concerns.

Finalytic is a cloud-based end-to-end revenue management tool providing onboarding to payment processing solutions. It is the latest technology powered by Formidium.

You’re not locked into any payment gateways. Switch payments processors at any time, and bring your existing merchant account to Finalytic. You’re most likely able to use the one you’re already using.

Data migration entirely depends on the size, type and complexity of the data.

Yes, Finalytic is equipped to provide a multi-currency feature.

Yes, you can set up as many business units or segments as needed.

A revenue management tool is software designed to optimize and automate the processes of billing, invoicing, revenue recognition, payment collection, and financial analysis to enhance operational efficiency and maximize financial performance.

Setting up the tool is simple. You can follow our step-by-step guide during tenant setup or contact our support team for assistance with the initial setup and configuration.

Our revenue management tool is designed to scale with your business, providing consistent performance and reliability as your customer base and revenue grow.

A payment gateway is a service that processes credit card, bank/ACH and various other popular payment modes such as Apple pay, Google pay, PayPal, etc. payments for online and offline businesses. It securely transmits payment data between the customer, the merchant, and the bank.

Our payment gateway uses advanced encryption and security protocols, including PCI-DSS compliance, to ensure that all transactions are secure and customer data is protected.

Our payment gateway supports a variety of payment methods, including credit and debit cards, digital wallets (e.g., Apple pay, Google pay), and bank transfers.

Yes, we have developed our in-house digital currency payment gateway. Each of your customers gets their unique digital wallet to transfer digital currency to pay their dues.

Currently, we are offering USDC and USDT on the Ethereum blockchain.

Recurring billing is a payment model where businesses bill customers at predefined intervals (e.g., weekly, monthly, yearly) for products or services.

Finalytic has the functionality to set up invoices one time for the desired frequency. The system then keeps generating invoices until either paused or terminated.

Yes, Finalytic has the functionality to record advance deposits received from the customer. You will never have to remember it. The system does it for you.

Finalytic has a scheduler that can be configured for any day, date, or time to remit the invoices.

Finalytic offers various reports, including but not limited to AR reports, customer statements, Invoices, payments, and credit-related reports.

Yes, data on the dashboard is accessible for review and download.

The dashboard offers all the revenue, billing, payments, customer, and account receivables metrics. They also accommodate all important SAAS metrics, such as ARR, MRR, Churn, etc.

Finalytic offers a powerful feature to create your own reports known as “Dynamic Board.” User can create their own reports from the metadata available within the system and can also upload the data points from external files into the Finalytic to create holistic analysis.

Yes, Finalytic provides interactive client portal.

Finalytic offers a robust client portal with all the details of invoices and payments. These portals also enable the clients to pay using a payment gateway or digital currency. Clients can also access all the agreements and documents in the data vault.

Yes, absolutely. Everything done in the Finalytic application is completely over HTTPS – the data is fully encrypted by an SSL connection and accessed over the internet.

Finalytic does not store the credit card information, and the payment gateways keep that information with them and secure.

Depending on the type of data, it is stored securely in MongoDB Database, Amazon S3, or in an SFTP location.

Yes, Finalytic is SOC 1 type II and SOC 2 type II compliant.